Our Vision & Values

Our Vision

To create extraordinary stakeholder value through enduring experiences for our guests, partners, colleagues and communities with a commitment to a sustainable future.

Intent: We keep stakeholders as key focus for why we do business. We create value when we create lasting experiences for four key stakeholders –our guests, partners, colleagues and communities.

Chalet Hotels Vision
Our Values

Our Values are the basis on which we build a strong and shared culture across all aspects of the business.

INTEGRITY
Do the right thing

We uphold the highest standards of integrity in all of our actions.

CUSTOMER CENTRICITY

Place customers at the forefront

Creating joyful experiences that delight and exceed guest expectations.

EFFICIENCY

Transform optimally

Our strength lies in being nimble, decisive and being proactive in our actions to deliver stated goals.

COLLABORATION
Work as one

We harness differences and interdependencies to unleash the power of one.

SUSTAINABLE DEVELOPMENT
We grow responsibly

Focus on growth tempered with respect towards the environment and local communities.

RESPECT
Recognizing and enabling individual contribution and growth.

We respect individual beliefs and diversity to provide a nurturing environment for our colleagues to grow.